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The next step in the evolution
of digital execution.

We not only build products for clients…
We help make them successful.

We are a Digital Product Agency based in Sydney.

 

You…

 

  • Are asking for more than a website: you need results.
  • Need flexibility to suit your priorities as they evolve.
  • Need products that meet your customer’s needs, with all decisions informed by robust data.
  • Want to avoid surprises.

Who we are

We are product people.

We have direct, personal experience running digital agencies and global product organisations.

This enables us take the best from both worlds; combining them to support your business to be successful and grow.

What we do

We build and improve products.

We know that better products come from clear strategic intent with an iterative process that is outcome driven.

Our approach helps you to implement and refine these in your business.

How we do it

From a base of experience.

Our experience has shown us that, at the highest level, all digital change goes around the same track. Some may bypass critical pit stops, and some may be slap dash when they don’t.

We leverage our experience to help you deliver better products now and into the future.

 

Why it works

We’ve been in your shoes.

This experience led us to realise that there were flaws in the current approach to digital product execution.

Identifying and neutralising some of these flaws has led us to developing
the product agency

Resourcing model

Flexible capability that is fit for purpose to your needs with consistent prioritisation.

Focus on quality

Proper product principles and discipline overseeing measurable improvement.

Leadership on tap

Access to senior product professionals providing oversight and mentoring.

Hybrid approach

Integrated with your business to maximise throughput and meet the required cadence.

We know the 'why'

Data is at the core of everything we do, connecting the dots between insight and execution.

Not our first rodeo...

We have run digital agencies, led global product teams.
This is in our DNA.


Any damn fool can make something complex, it takes a genius to make something simple.

Pete Seeger, Product Director at Docusign

FAQ

Frequently Asked Questions

Since launching the product agency we have been asked a number of great questions.

Here’s a set of some of the most common ones we’ve received.

What is the project approach?

The Project approach describes many ways of looking at change. It tends to seek fixed scope, budget and resourcing for executing large changes. It is primarily concerned with managing these elements to the original brief.

What is the product approach?

The product approach describes a different set of ways of looking at change. It tends to focus on iterative changes that are informed by data and therefore subject to changes in scope (and/or budget/resourcing) in order to deliver the best business outcomes.

Why do we recommend the product approach?

When implementing change, particularly in the digital space, the product approach provides the fastest route to market. It is informed by customer needs and data. It is flexible to change when new information is learned.

Product Management vs. Project Management?

Project Management is a way of defining, organising and tracking a large change. Product Management can leverage these techniques but is more broad in scope including looking at why we make changes and their impacts.

Where are you located?

The Product Agency’s head office is in Sydney. We have presence outside Sydney and can travel to Melbourne, Brisbane, Perth, Canberra, Adelaide and Darwin to support you.

How do we get started?

Typically we would look to get a brief workshop with you to understand more about your business and your goals. From there we can make recommendations on how to best deliver the change you are looking for and set you up for success.